If you decide to take up a finance option with Rello, we'll sometimes require some additional information about the transaction to ensure it complies with our policies and obligations. When this applies, you'll see a card on the payment page titled "Additional information".
Who can provide this information, and who must provide it, can change depending on the finance option you're accessing, however any finance option you select is ultimately your responsibility so you should check and verify the information displayed before submitting a request to Rello.
Rello can request additional information from your agent, from you, or from both of you:
Where this information is mandatory to access a finance option, you'll be advised in the payment page
Where an agent has provided this information on your behalf, you'll be able to view and edit it on the payment page.