If you have a new listing that you're processing via Rello:
Login to the Rello portal
Create a payment request using your existing vendor-paid-advertising templates
Note the new card displayed in the UI, labelled "Seller disclosure statement"
Confirm the services required
Note: when ordering a conveyancing service, the vendor's name, mobile AND email address must be provided
All other information is automatically derived from the payment request
Create the payment request
This action will generate an order for the service and send a payment request to your vendor, for the marketing expenses AND the seller disclosure fees
The invoice for the conveyancing service will be attached to the payment request for your vendor to view
Notifications on this payment request will operate per normal
Note: when paid/approved, the disbursement to you will not include the conveyancing fees, these are paid directly to Nationwide Conveyancing.
Contact Rello with any follow up questions as required
More questions? Continue in the portal or try the FAQ.