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Communications log

View SMS/email sent from Rello related to payment & funding requests

Christiaan Lok avatar
Written by Christiaan Lok
Updated over 5 months ago

You can now view SMS/email sent from Rello related to individual payment & funding requests.

Communications displayed will depend on the finance or payment option, and privacy requirements - so some communications may not be displayed, but you'll be able to see all of the generic notifications, reminders, check-ins, transaction confirmations etc that are generated by the platform automatically.

To view these communications:

  • Login to the Rello portal

  • View an individual payment or funding request

  • Scroll down to see the "Communications" card

If no SMS/email have yet been sent, you'll see a line advising "No data available". Otherwise you'll see each email & SMS listed, including it's target address, send time and it's content.

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