We've replaced the previous hosted payment page (HPP) functionality with an entirely new feature set.

Your current HPP are still working just fine, but you won't be able to see them in the Rello portal. You need to review the notes here and replace the links you're using with a new HPP link - we'll email you more detail on this, but the old links will cease to operate by 30 June 2024.

First off - HPP are an incredibly powerful feature available on the Rello platform that can be used in many ways to enable Rello's payment & finance services throughout your business.

Think of a HPP as a simple link that helps a customer make a payment to you.

While a payment request is something you create and send to a customer, a HPP is instead a standard link that you can embed in your invoice templates, email signatures or even your website. Your customers then tap the link, load the HPP and follow it's options to make a payment to you ... all without you needing to do anything.

HPP don't require any integrations or technical expertise - in fact, they're generated automatically within the Rello portal from any template you create, as long as that template is enabled with suitable payment/finance options to make a HPP useful.

This means you can apply all the same settings that you do for a payment request, but to a HPP and the payments made via that HPP.

HPP are deliberately very light on their styling (unlike the payment pages displayed from a payment request) so as to make them easier to embed within your website or other systems/processes.

HPP are generated automatically from any template you create in the Rello portal that is enabled:

HPP allow you to share a simple standard link to anyone, enabling them to make payments directly to you. You don't need to create a payment request for each invoice or customer, or do anything other than share the link.

You can embed HPP links in your invoice templates, if you're sending invoices from an accounting platform or CRM that's not integrated with Rello.

For example, when requesting any payment you could use a HPP enabled as "pay-now" only ... or when requesting marketing funds for a property sale, you could use a HPP enabled with a vendor-paid advertising product. In either case, you'd simply send the invoice, wait for your customer to tap the link and make a payment.

You can add HPP links into your own website - "pay here" - which loads a HPP and allows a customer to make a payment to you.

You could create different HPP for different scenarios, payment types, offices, bank accounts etc - and present the various links as appropriate in your website.

For the technically minded, you can embed the HPP link within an iFrame if you want to keep the payment experience tightly within your website.

You can add HPP links to your email templates - as an individual within your mail service (e.g. Outlook, Gmail etc), or within your CRM/systems that send communications to your customers.

HPP are created automatically from templates that you create within the Rello portal. You can create templates that are used for payment requests and/or HPP - the same template features will apply in both modes.

Navigate to Settings, Payment & Funding Requests ... view the table and look for any template that shows a "View" link in the "Hosted Payment Page" column. If this link is present, you have a HPP automatically created using the settings in the template. If there is no link, the template's configuration is not supported by HPP functionality.

Tap the link to load the HPP in a new tab or browser window ... copy the link (it will look like "https://hpp.rellopay.co/1234-5678") and use it anywhere you like!